About Harvey Norman Online

Since joining the online retail industry in 2011, Harvey Norman has shown that its “Shop with Confidence” promise can be delivered to customers across all digital channels. The following awards reflect Harvey Norman’s commitment to quality, value and service in store and online.

  • Today
  • 2016

    Winner - Best Multi-channel Retailer 2016

    Startrack Online Retailer Awards

    Harvey Norman was presented with the Best Multi-Channel Retailer award at the 2016 Online Retail Industry Awards (ORIAS). The award is given to the retailer who demonstrates best practice in blending traditional retail with online retail through effective and innovative strategies. As Best Multi-Channel Retailer, Harvey Norman successfully combines the online and offline shopping experience.

  • Gold Medal - Innovation in eCommerce 2016

    The Asia-Pacific Stevie Awards

    The Asia-Pacific Stevie Awards are the only business awards program to recognize achievement in the workplace in all 22 nations of the Asia-Pacific region. The Stevie Awards are widely considered to be the world's premier business awards, conferring recognition for achievement in programs such as The International Business Awards for more than a decade.

  • 2016 Power Retail Top Runner up

    Top 100 Online Retail Runner-Up - The 2016 E-Commerce Leaders’ Playbook

    The E-Commerce Leaders’ Playbook

    Power Retail Top 100 Runner-Up: Harvey Norman! Each year, Power Retail presents the best of the online retail industry in their annual almanac, The E-Commerce Leaders’ Playbook. This is the biggest ranking of Australian online and multichannel retailers. The Top 100 features a full-blown ranking of all the key players operating in the local industry, including key statistics and miniature business profiles to complete the picture. This is THE guide to Australian online retail.

  • 2015

    Finalist - Best Multi-channel Retailer 2015

    Startrack Online Retailer Awards

    Celebrating the champions of online retail, the Online Retail Industry Awards (ORIAS) showcase the best of the best in the eCommerce space. Awards are given for best marketing, customer service, mobile functionality, growth and more, including the prestigious Online Retailer of the Year. ORIAS continue to recognise the achievements of industry leaders.

  • Gold Medal - Best E-commerce Site, 2015

    The Stevie Awards

    The Stevie Awards are the world's premier business awards. Harvey Norman Online’s continued optimisation efforts — which led to a 33% page view increase as well as a 40% growth in sales compared to 2013 — saw the company receive the top e-commerce prize at the 2015 awards.

  • 2014

    Finalist - Best Multi-channel Retailer 2014

    Online Retail Industry Awards

    One of the most highly anticipated events in the online retailer’s calendar, the Online Retail Industry Awards (ORIAS) are on their way, and judging by the short-listed finalists, this year’s gala presentation evening is shaping up to be bigger than ever before.

    Now in its fifth year, the ORIAS have been rebranded under a new major sponsorship agreement, becoming the StarTrack ORIAS. The partnership has been welcomed by organisers and nominees alike, with StarTrack fast becoming a primary feature in the Australian e-commerce fulfilment landscape.

  • Bronze Medal - Best e-Commerce Site 2014

    The Asia-Pacific Stevie Awards

    The Asia-Pacific Stevie Awards recognise the achievements of organizations and executives throughout the 22-nation APAC region. The successful development and implementation of Harvey Norman Online’s streamlined, omni-channel retail experience led to the company being named as Services Company of the Year in 2014.

  • 2013

    Winner - Best Multi-channel Retailer 2013

    Online Retail Industry Awards

    By winning this award, Harvey Norman Online demonstrated best practices, innovation and efficiency in integrating traditional and online retail in innovative and effective ways that improved the overall retail business. Judgment was based on efficiency, ingenuity and dedication to customer experience across multiple retail channels.

  • Winner - Best Digital Customer Experience in Ecommerce 2013

    Global Reviews

    As winner of the Global Reviews: Best Digital Customer Experience 2013, Harvey Norman Online underwent rigorous measurement of international benchmarks for web experience. Harvey Norman was judged on customer decision-making and expectations in relation to focused and confident service within Harvey Norman’s online experience.

  • 2012

    Winner: Online Shopping & Payments 2012

    Australian Mobile Awards

    Harvey Norman’s commitment to customer experience received the Mobies award for best online shopping and payments experience. Harvey Norman’s mobile store was recognised for fast and secure checkout, best price guarantee, quick and easy access to product information, and use of geo-location technology so you can easily check stock at your nearest Harvey Norman store.

  • 2011

The eComm Store Pty Ltd (trading as Harvey Norman Online), an independent franchisee, will receive your order and payment via the website. If your order is accepted, Harvey Norman Online will sell and arrange for the collection or delivery of the products to you in accordance with the terms and conditions published on the website.

Harvey Norman Stores are operated by independent franchisees.

© 2015 Harvey Norman Online   |   Harvey Norman Online is operated by The eComm Store Pty Ltd, an independent franchisee. Harvey Norman Stores are operated by independent franchisees.

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