About Harvey Norman Online
Since joining the online retail industry in 2011, Harvey Norman has shown that its “Shop with Confidence” promise can be delivered to customers across all digital channels. The following awards reflect Harvey Norman’s commitment to quality, value and service in store and online.
2016 Power Retail Top Runner up
Power Retail Top 100 Runner-Up: Harvey Norman! Each year, Power Retail presents the best of the online retail industry in their annual almanac, The E-Commerce Leaders’ Playbook. This is the biggest ranking of Australian online and multichannel retailers. The Top 100 features a full-blown ranking of all the key players operating in the local industry, including key statistics and miniature business profiles to complete the picture. This is THE guide to Australian online retail.
The Stevie Awards: Best E-commerce Site, 2015
The Stevie Awards are the world's premier business awards. Harvey Norman Online’s continued optimisation efforts — which led to a 33% page view increase as well as a 40% growth in sales compared to 2013 — saw the company receive the top e-commerce prize at the 2015 awards.
The Stevie Awards: Services Company of the Year, 2014
The Asia-Pacific Stevie Awards recognise the achievements of organizations and executives throughout the 22-nation APAC region. The successful development and implementation of Harvey Norman Online’s streamlined, omni-channel retail experience led to the company being named as Services Company of the Year in 2014.
Online Retail Industry Awards (ORIA): Best Multichannel Retailer 2013
By winning this award, Harvey Norman Online demonstrated best practices, innovation and efficiency in integrating traditional and online retail in innovative and effective ways that improved the overall retail business. Judgment was based on efficiency, ingenuity and dedication to customer experience across multiple retail channels.
Global Reviews: Best Digital Customer Experience in Ecommerce 2013
As winner of the Global Reviews: Best Digital Customer Experience 2013, Harvey Norman Online underwent rigorous measurement of international benchmarks for web experience. Harvey Norman was judged on customer decision-making and expectations in relation to focused and confident service within Harvey Norman’s online experience.
Australian Mobile Awards: Online Shopping & Payments 2012
Harvey Norman’s commitment to customer experience received the Mobies award for best online shopping and payments experience. Harvey Norman’s mobile store was recognised for fast and secure checkout, best price guarantee, quick and easy access to product information, and use of geo-location technology so you can easily check stock at your nearest Harvey Norman store.
The eComm Store Pty Ltd (trading as Harvey Norman Online), an independent franchisee, will receive your order and payment via the website. If your order is accepted, Harvey Norman Online will sell and arrange for the collection or delivery of the products to you in accordance with the terms and conditions published on the website.
Harvey Norman Stores are operated by independent franchisees.