(“website”). If you do not accept any of these Terms, you must refrain from using or making a purchase from the website. The Ecommerce Agency Pty Limited ACN 145 985 815 (trading as Harvey Norman Online) of A1 Richmond Road, Homebush West NSW 2140 (“Harvey Norman Online”), carries on business from the website. Harvey Norman Online is an independent franchisee that has been granted a franchise by HN Online Franchisor Pty Ltd ACN 148 935 808 (“Harvey Norman”), and a limited licence by a related body corporate of Harvey Norman, to trade as “Harvey Norman Online” from the website. Each enterprise carrying on business under the name or style including the words "Harvey Norman" from a franchised store located in a Harvey Norman Complex is operated by another independent franchisee pursuant to another franchise granted by a related body corporate of Harvey Norman ("Other Harvey Norman Franchisee"). The goods and services described in this catalogue are available from Harvey Norman Online only (unless the goods or services are specified as “available in store only”), and will be available for you to make an offer to Harvey Norman Online via the website to purchase at the specified price on or before the end date specified in this catalogue, and where Harvey Norman Online accepts your offer, Harvey Norman Online will sell the goods or services to you in accordance with these Terms and the Terms and Conditions of Sale. Harvey Norman Online does not make, or authorise any offer or representation where “available in store only” is specified in this catalogue, or which is otherwise made by any Other Harvey Norman Franchisee, and does not represent that any goods or services in this catalogue will be offered by or available from any Other Harvey Norman Franchisee at the specified price, or at all. Goods or services specified as “available in store only” may not be on display or available from each Other Harvey Norman Franchisee, and where the goods or services are available from an Other Harvey Norman Franchisee, the price for those goods or services may vary from the price shown in this catalogue. Please call 1300 GO HARVEY (1300 464 278) before attending any Harvey Norman Complex to enquire whether an Other Harvey Norman Franchisee has the goods or services on display or available. Each Other Harvey Norman Franchisee has a Raincheck Policy. Each of Harvey Norman, and each related body corporate of Harvey Norman does not publish (with the exception of the Publisher), make, or authorise any offer or representation by this catalogue and does not represent that any goods or services in this catalogue will be offered by or available from any Other Harvey Norman Franchisee at the specified price, or at all, or otherwise sell any goods or services to consumers throughout Australia under the name or style including the words “Harvey Norman”. The Harvey Norman logo and words are registered trademarks of Harvey Norman Retailing Pty Ltd and used under a limited license by Harvey Norman Online and by Other Harvey Norman Franchisees. Raincheck Policy: If Harvey Norman Online has sold out of, or is temporarily out of stock of any goods on or before the end date specified in this catalogue, you may still make an offer to Harvey Norman Online via the website to purchase the goods at the specified price, either, later at not greater than the specified price, or you may offer to purchase alternate goods with similar features with equivalent or a higher value, at a price for those goods at not greater than the specified price. Catalogue ends 27/11/16.
*1. Bonus gift card(s) only available with selected products as advertised. Gift card is not redeemable for cash and cannot be used in the transaction in which it is issued. Gift card expires 24 months from date of issue.
*2. Tested creaming butter and sugar against standard BEM820 mixer.
*3. Cashback is via redemption from the supplier. Terms and conditions apply. Contact supplier for details. Visit www.delonghi.com/en-au, www.braun.com, www.tefal.com.au, www.smeg.com.au,www.electrolux.com.au, www.samsung.com/au/home, www.westinghouse.com.au
for supplier’s contact information.
*4. Bonus offer applies only with the purchase of the selected products. Not to be used in conjunction with any other offer. Bonus is not transferable for a discount, cash or gift card. For a full refund, all items must be returned in their original condition.
*5. Bonus is by redemption from the supplier. Various postage and handling fees may be applicable in order to receive the bonus and are dependent on the supplier’s offer. Terms and conditions apply. Contact supplier for details. Visit au.jura.com, www.breville.com.au, www.smeg.com.au, www.ariston.com.au,www.glemgas.com.au, www.lg.com/au, www.panasonic.com/au, www.miele.com.au,www.samsung.com/au/home
for supplier’s contact information.
*6. Term removed.
*7. Money Back Guarantee is via redemption from the supplier. Terms and conditions apply. Contact supplier for details. Visit www.philips.com.au, www.bissell.com.au
for supplier’s contact information.
*8. Term removed.
*9. Conditions of No Deposit, No Interest, No Payments for 18 Months on Air Conditioning only: Available to approved GO MasterCard customers on transactions made between 01/05/15 and 30/04/17, where the amount financed is $500 or more. Offer available on purchases from Harvey Norman franchisees. Offer available on advertised or ticketed price. If there is an outstanding balance after the interest free period ends, interest will be charged at 29.49%. This notice is given under the GO MasterCard Conditions of Use, which specify all other conditions for this offer. A $25.00 Establishment Fee applies to new approved applicants. Account Service fee of $4.95 per month applies. Also available to existing Creditline, Gem Visa and Buyer’s Edge customers. Refer to product websites for conditions, fees and charges. Credit is provided by Latitude Finance Australia (ABN 42 008 583 588). Australian Credit Licence 392145.
*10. NESPRESSO Year End Promotion Coffee Credit or Cash Back Offer 1st November 2016 – 8th January 2017 (inclusive) Coffee-Credit or Cash-Back Offers Terms [14.9.2016] TERMS OF OFFER 1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with the requirements of these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this Offer. 2. Nespresso machines participating in these Offers (“Participating Product”) are for the following ranges:
a. Offer 1 applies to purchases from the Pixie, CitiZ&Milk, Prodigio&Milk, Lattissima, Maestria, Nespresso by KitchenAid and Creatista machine ranges; OR b. Offer 2 applies to the purchase from the Essenza, Inissia, CitiZ single and U machine ranges. 3. The Offer options are: a. Offer 1 reward is the claimant’s choice of either $95 Coffee Credit* or $70 Cash-Back** Note: To redeem the coffee credit* for offer 1, the claimant will need to spend a minimum of $4. b. Offer 2 reward is the claimant’s choice of either $65 Coffee Credit* or $40 Cash-Back**
Note: To redeem the coffee credit* offer 2, the claimant will need to spend a minimum of $3. * refer to point 9 below for Coffee-Credit conditions ** refer to point 10 below for Cash-Back conditions 4. Retailers participating in these Offers are retailers who sell Participating Products and operate from shop fronts in Australia including both the shop front and any online store operated by such retailers (“Participating Retailer”). A Participating Retailer does not include: a. a retailer which only operates online stores with no shop fronts; b. the Nespresso Club (whether online at www.nespresso.com
or via phone 1800 623 033); or c. Nespresso Boutiques. 5. To claim either Offer: a. Purchase a Participating Product from a Participating Retailer between 1 November 2016 and close of business on 8 January 2017 (lay-bys not paid in full by Sunday 8 January 2017 are excluded from these Offers); b. Redeem the Offer online by visitingwww.nespressopromotion.com.au
and following the prompts and choosing the option you prefer to redeem the Offer applicable to the Participating Product you purchased; c. The claim process must be completed no later than 11.59pm Australian Eastern Daylight Saving Time (“AEDT”) on Tuesday 31 January 2017. 6. These Offers are not available in conjunction with any other Nespresso promotion, offer or discount. A Participating Product does not include Nespresso Business Solution machines. These Offers are not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion. 7. Limits to these Offers are: a. A Coffee Credit may only be claimed once per customer during the Offer Period; and b. A maximum of three claims in total will be accepted per customer during the Offer Period, provided each claim represents the separate purchase of a Participating Product. Example 1: if a customer purchases 2 machines during the Offer Period the claimant may elect one Coffee Credit reward only, and the remaining reward must be taken as a Cash Back. Example 2: if a customer purchases 3 machines during the Offer Period the claimant may elect one Coffee Credit reward only, and the remaining 2 rewards must both be taken as Cash Back. 8. Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a tax invoice) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void. 9. Coffee Credit will be provided as a credit to the claimant’s Nespresso account within 10 days of their claim being validated and processed which can be used as a discount off a purchase of Nespresso Capsules from a Nespresso channel. The credit must be redeemed in full in a single transaction by Tuesday 28 February 2017 and may only be used to purchase Nespresso capsules, (excludes accessories). Free standard delivery is included with redemption. 10. Cash-Back will be delivered in the form of an Electronic Funds Transfer (“EFT”) into the claimant’s nominated Australian bank account. Successful claimants should allow 10 days from when their claim being validated and processed to receive the money in their bank account. 11. Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of sale.
. Eligibility and claims 7. To be eligible to claim a Gift, a claimant must: a) be aged 18 years old or over and be a natural person (and for clarity not a company, business or organisation of any description, or an employee of the Promoter, a Participating Retail Store or any agency associated with this Promotion, or any immediate family member of such person); b) be an Australian resident, with an Australian residential address; c) Purchase the Participating Product from a Participating Retail Store during the Promotional Period, subject to clause 12; d) visit www.samsung.com/au/offer,
click on the Promotion page ("Website") follow the prompts to the online claim form (the "Online Claim Form"), and: i. input all requested details, including, without limitation, the claimant’s full name, contact telephone number, email address and place of residence; ii. upload a copy of the original tax invoice from a Participating Retail Store for the Purchase of their Participating Product; iii. provide the serial number and a photo of the serial number of their Participating Product to the Promoter in accordance with clauses 10 and 11 below; and iv. submit the fully completed Online Claim Form within fourteen (14) days of Purchasing the Participating Product (Online Claim Forms will not be accepted after 11:59pm (AEDT) on Sunday, 11th December 2016), (each, an "Eligible Claimant"). 8. Following submission of an Online Claim Form, a claimant (whether or not an Eligible Claimant) will receive a unique claim reference number ("Unique Claim Reference Number"). That claimant may use his/her Unique Claim Reference Number to access the track claim page ("Track Claim Page") on the Website. 9. All claims must be carried out by the actual purchaser of the Participating Product. Claims or registrations by any other person will not be accepted. Serial numbers and copies of tax invoices 10. The Promoter must receive the following from a claimant for their claim to be valid: i) a valid serial number for the Participating Product purchased, (ii) a photo of the serial number for the Participating Product purchased and iii) a copy of the original tax invoice from a Participating Retail Store with respect to the Participating Product purchased. 11. Subject to clause 12, to be an Eligible Claimant and to be able to claim the Gift, a claimant must provide the serial number, a photo of the serial number of their Participating Product and a copy of the original tax invoice on the Online Claim Form within fourteen (14) days of Purchasing their Participating Product. 12. If a claimant is unable to provide the serial number and a photo of the serial number of their Participating Product at the time of submitting the Online Claim Form, the claimant must still submit the Online Claim Form within fourteen (14) days of Purchasing their Participating Product and tick the relevant box to indicate they have not yet received their Participating Product. The claimant must then provide the Promoter with the serial number and a photo of the serial number of their Participating Product within seven (7) days of receiving the Participating Product through that claimant’s Track Claim Page, provided that the claimant's Participating Product is delivered and its serial number is submitted no later three (3) months after the end of the Promotional Period. The Track Claim Page will close at 11:59pm (AEDT) on Monday, 27th February 2017 and serial numbers of Participating Products cannot be submitted to the Promoter (and therefore claims for Gifts cannot be completed) after this time, except where a claimant cannot submit their serial number before this time because the delivery of their Participating Product is delayed by the Promoter, the relevant Participating Retail Store, or their distributors (in which case claimants should email the Promoter using the address at the end of these Terms and Conditions to arrange to make a claim). 13. The Promoter will validate the serial number, photo of the serial number and tax invoice submitted by each claimant and will inform a claimant who has provided any invalid serial number, and/or photo of the serial number and/or tax invoice by email. The claimant will have fourteen (14) days from the date of that email to provide a valid serial number, and/or photo of the serial number and/ or tax invoice, as applicable, through that claimant’s Track Claim Page. 14. The Promoter reserves the right to invalidate any claims if the claimant has failed to provide a valid serial number, and/or a photo of the serial number and/or tax invoice within fourteen (14) days of notification of an invalid serial number, and/or photo of the serial number and/or tax invoice by the Promoter. Claim validity 15. If the Promoter requires any further information in order to validate a submitted Online Claim Form, the Promoter will inform the claimant by email. The claimant will then have fourteen (14) days from the date of the notification email to provide the requested information to the Promoter, unless expressly stated otherwise in the notification email. The Promoter may, in its absolute discretion, invalidate any claim if the relevant claimant fails to provide the further requested information within fourteen (14) days of the notification email by the Promoter. 16. The Promotion and/or any time period that claimants have to make claims and provide further information (including serial numbers) may be extended in the Promoter’s absolute discretion. 17. The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant’s identity, contact number and place of residence, tax invoice and serial number) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. The Promoter’s decision is final and no correspondence will be entered into. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 18. Incomplete, indecipherable or illegible claims will be deemed invalid. Claimants are responsible for ensuring their correct contact number, email address and address details are provided and any updated details are notified to the Promoter. The Promoter accepts no responsibility should an otherwise Eligible Claimant fail to receive their Gift because of a failure to provide correct details or to notify of a change to those details, or for providing an invalid serial number. 19. Multiple claims for a Gift are permitted, subject to the following: a) only one (1) claim is permitted per Participating Product; b) only three (3) claims are permitted per household; and c) each claim must be submitted separately and in accordance with these Terms and Conditions. Gifts 20. Eligible Claimants will be notified by email to their nominated email address that their claim has been deemed valid within a reasonable period of time. The Promoter will then arrange for the Eligible Claimant to receive the Gift. 21. Woolworths Ltd ABN 88 000 014 675 is the issuer of the Woolworths Supermarket Gift Card, but is not the promoter of the offer, nor responsible for fulfillment of the offer terms. Woolworths Supermarket Gift Cards are valid for 12 months from the date of issue and are redeemable at participating stores only. For a list of participating stores and full Woolworths Supermarket Gift Card Terms and Conditions visit www.everydaygiftcards.com.au
General 22. The Promoter reserves the right to reclaim from any Eligible Claimant their Gift (or the equivalent dollar value of their Gift) if the Participating Product Purchased by the Eligible Claimant is returned after the claim for a Gift has been processed and fulfilled. This clause does not limit or affect the Eligible Claimant’s rights with regards to warranties on the Participating Product either from the manufacturer or implied by legislation. 23. If a Gift is unavailable, the Promoter, in its discretion, reserves the right to substitute a Gift with a gift of equal value. 24. A Gift is not transferable or exchangeable for cash or otherwise, and may be claimed only by the Eligible Claimant who Purchased the Participating Product. 25. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law, to: (a) disqualify any claimant; or (b) modify, suspend, terminate or cancel the Promotion, as appropriate. 26. Each Eligible Claimant is responsible for all ancillary costs in completing the Online Claim Form and in claiming and using their Gift, including any internet service charges. 27. Any cost associated with accessing the Promoter’s website for the purpose of registering a claim is each claimant’s responsibility and is dependent on the internet service provider used. The Promoter makes no guarantee of the availability of its web services and will not be held responsible for interruption of service that may interfere with the ability to participate in the Promotion or to receive or use the Gift. 28. Subject to clause 29, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim, original purchase documentation or Gift that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Gift value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) any use of the Gift. 29. Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer rights under the Competition and Consumer Act 2010 (Cth) ("CCA") or any other legislation which may not be excluded, restricted or modified by agreement. If the CCA or any other legislation implies a condition, warranty or term into these Terms and Conditions or provides statutory guarantees in connection with these Terms and Conditions, in respect of goods and services supplied (if any), the Promoter's liability for breach of such a condition, warranty, other term or guarantee is limited (at the Promoter's election), to the extent it is able to do so: (a) in the case of supply of goods, the Promoter doing any one or more of the following: (i) replacing the goods or supplying equivalent goods; (ii) repairing the goods; (iii) paying the cost of replacing the goods or of acquiring equivalent goods; and/or (iv) paying the cost of having the goods repaired; or (b) in the case of supply of services, the Promoter doing either or both of the following: (i) supplying the services again; and/or (ii) paying the cost of having the services supplied again. 30. By participating in this Promotion, each claimant grants to the Promoter an irrevocable, indefinite licence to use any content provided in their claim anywhere in the world for promotional, marketing or publicity purposes without remuneration, fees or royalties of any type or description. 31. These Terms and Conditions are governed by the laws of New South Wales. Each claimant submits to the non-exclusive jurisdiction of the courts of New South Wales. Consumer Promotion support is available at: Email: firstname.lastname@example.org
hone: 1800 900 730.