Installation

Your local Harvey Norman store can provide details of trade professionals who’ll be able to install your new products, such as air conditioners and home entertainment equipment.

Certain products, like air conditioners, require installation by a certified trade professional, such as an electrician. Your Harvey Norman store can put you in touch with local trade professionals who can install your new products.

For electrical products and appliances that do not require installation by a certified trade professional, we strongly recommend that you carefully read any user manual, installation guide and safety warnings that come packaged with your new purchase.

Tech2Home

Tech2Home Pty Ltd (ACN 105 020 906) is an independently owned and operated entity, which offers professional installation of home entertainment and networking products in certain areas. The wide range of services includes:

  • Wall-mounting of flat-screen televisions
  • Mounting of projectors and projector screens
  • Cabinet assembly and flat-screen TV mounting
  • Speaker mounting and cable concealment
  • Home theatre installation and optimisation
  • Digital TV antennas, TiVo and Slingbox connections
  • Home networking: wired and wireless

Tech2Home is not available in the Northern Territory, Tasmania or outside metropolitan areas. For more Tech2Home information and prices, or to check availability and serviced areas, please visit the Tech2Home site.

Support Product Terms & Conditions

Premium Support

This offer is made by Tech2Home Pty Limited A.C.N. 105 020 906 ("Tech2Home"). Subject to law, the supply of over-the-phone computer support services by Tech2Home to any customer of Tech2Home ("you") shall be deemed to be made subject to these terms and conditions. By requesting, ordering or otherwise permitting Tech2Home perform over-the-phone computer support services for you, you hereby accept irrevocably and unconditionally these terms and conditions.
The service contract commences on the date of purchase (as indicated on your invoice), and expires close of business 365 days after the date of purchase. The contract is only in respect of one nominated computer. This offer is available for PC or Mac. Services will be carried out over-the-phone or remotely. Residential computer use only.
As part of the service, Tech2Home will provide you with either a fix, resolution, or recommendation on steps towards a resolution where the resolution cannot be performed over-the-phone, and advice. Excludes inhome visits. This service is available by calling 1300 788 071, Monday to Friday 8am – 10pm and Saturday to Sunday 9am – 6pm (AEST). 20% additional inhome service discount is valid for the duration of the service contract.
You agree to provide Tech2Home with all reasonable assistance in order for Tech2Home to perform the over-the-phone computer support services, and to indemnify and keep indemnified Tech2Home and each agent, contractor and employee of Tech2Home ("indemnified parties") from and against all loss (including loss of data), cost, expense (including legal costs and expenses on a solicitor and own client basis) or liability whatsoever incurred by any one or more of the indemnified parties arising out of or in any way connected with the provision of providing over-the-phone computer support.
Tech2Home will observe the provisions of the Privacy Act 1988 (Cth) ("Privacy Act") and not collect, use or disclose Personal Information (as that term is defined in the Privacy Act) other than in accordance with the National Privacy Principles set out in the Privacy Act. Subject to law, Tech2Home makes no representation and gives no warranty in relation to any supply of services by Tech2Home to you. These terms and conditions are subject to change at any time and can be accessed at www.tech2home.com.au

Phone Support

This offer is made by Tech2Home Pty Limited A.C.N. 105 020 906 ("Tech2Home"). Subject to law, the supply of over-the-phone computer support services by Tech2Home to any customer of Tech2Home ("you") shall be deemed to be made subject to these terms and conditions. By requesting, ordering or otherwise permitting Tech2Home perform over-the-phone computer support services for you, you hereby accept irrevocably and unconditionally these terms and conditions.
The service contract commences on the date of purchase (as indicated on your invoice), and expires close of business 365 days after the date of purchase. The contract is only in respect of one nominated computer. This offer is available for PC or Mac. Services will be carried out over-the-phone or remotely with each call capped at a maximum 20 minute duration. Residential computer use only.
As part of the service, Tech2Home will provide you with either a resolution, or recommendation on steps towards a resolution, together with advice on how to avoid reoccurrence of the problem. Services exclude virus removal, operating system reinstalls/upgrades or other similar complex tasks where more than 20 minutes is required to resolve the issue or an onsite service may be required. This service is available by calling 1300 726 856, Monday to Friday 8am – 10pm and Saturday to Sunday 9am – 6pm (AEST).
You agree to provide Tech2Home with all reasonable assistance in order for Tech2Home to perform the over-the-phone computer support services, and to indemnify and keep indemnified Tech2Home and each agent, contractor and employee of Tech2Home ("indemnified parties") from and against all loss (including loss of data), cost, expense (including legal costs and expenses on a solicitor and own client basis) or liability whatsoever incurred by any one or more of the indemnified parties arising out of or in any way connected with the provision of providing over-the-phone computer support.
Tech2Home will observe the provisions of the Privacy Act 1988 (Cth) ("Privacy Act") and not collect, use or disclose Personal Information (as that term is defined in the Privacy Act) other than in accordance with the National Privacy Principles set out in the Privacy Act. Subject to law, Tech2Home makes no representation and gives no warranty in relation to any supply of services by Tech2Home to you. These terms and conditions are subject to change at any time and can be accessed at www.tech2home.com.au

Tablet Support

This offer is made by Tech2Home Pty Limited A.C.N. 105 020 906 (“Tech2Home”). Subject to law, the supply of over-the-phone tablet support services by Tech2Home to any customer of Tech2Home (“you”) shall be deemed to be made subject to these terms and conditions. By requesting, ordering or otherwise permitting Tech2Home perform over-the-phone tablet support services for you, you hereby accept irrevocably and unconditionally these terms and conditions.
The service contract commences on the date of purchase (as indicated on your invoice), and expires close of business 365 days after the date of purchase. The contract is only in respect of one nominated tablet. This offer is available for iOS or Windows. Excludes Android. Services will be carried out over-the-phone or remotely. Residential use only.
As part of this service, tech2Home will provide you with support help you set up and use your tablet, along with basic troubleshooting with software and email. Services exclude virus prevention or removal, peripheral installation, network setup or other complex tasks where an inhome service may be required. This service is available by calling 1300 726 856, Monday to Friday 8am – 10pm and Saturday to Sunday 9am – 6pm (AEST).
You agree to provide Tech2Home with all reasonable assistance in order for Tech2Home to perform the over-the-phone tablet support services, and to indemnify and keep indemnified Tech2Home and each agent, contractor and employee of Tech2Home (“indemnified parties”) from and against all loss (including loss of data), cost, expense (including legal costs and expenses on a solicitor and own client basis) or liability whatsoever incurred by any one or more of the indemnified parties arising out of or in any way connected with the provision of providing over-the-phone computer support.
Tech2Home will observe the provisions of the Privacy Act 1988 (Cth) (“Privacy Act”) and not collect, use or disclose Personal Information (as that term is defined in the Privacy Act) other than in accordance with the National Privacy Principles set out in the Privacy Act. Subject to law, Tech2Home makes no representation and gives no warranty in relation to any supply of services by Tech2Home to you. These terms and conditions are subject to change at any time and can be accessed at www.tech2home.com.au

Inhome Support

This offer is made by Tech2Home Pty Limited A.C.N. 105 020 906 ("Tech2Home"). Subject to law, the supply of inhome computer support services by Tech2Home to any customer of Tech2Home ("you") shall be deemed to be made subject to these terms and conditions. By requesting, ordering or otherwise permitting Tech2Home perform inhome computer support services for you, you hereby accept irrevocably and unconditionally these terms and conditions. Tech2Home inhome computer support services are available in each suburb listed at www.tech2home.com.au.
This service entitles you to one inhome visit, which for the avoidance of doubt includes any one of the following scopes: 1) setting up your new computer/gadget, setting up or transferring your email, connecting to an existing home network, install and configure 2 devices OR 2) transfer data or any repair, networking or advisory service, up to 1hour OR 3) upgrade you to Windows 8. Should you wish to use this inhome visit for any other service not per the specified scopes, you will be entitled to 1 hour of service, with any additional time spent onsite, charged at $25 for each 15 minute interval and part 15 minute interval and part 15 minute interval thereafter. The contract is only in respect of one nominated computer. You can book this service by calling 1300 726 856. Services can be carried out Monday to Friday 8am – 8pm and Saturday 9am – 6pm (AEST). This offer is available for PC and Mac. Residential computer use only.
This service involves a Tech2Home technician visiting you at your home or other location requested by you ("site"). You must ensure that a person of at least 18 years of age is present at the site for the duration of this service. You agree to provide Tech2Home with all reasonable assistance in order for Tech2Home to perform the inhome computer support service. This includes providing the Tech2Home technician with internet access (where applicable); any password to your computer (where applicable); installation disks or software and product key (if the inhome computer support services include the installation of software); access to the areas of the site necessary to provide the inhome computer support service and a safe working environment. You hereby agree to indemnify and keep indemnified Tech2Home and each agent, contractor and employee of Tech2Home ("indemnified parties") from and against all loss (including loss of data), cost, expense (including legal costs and expenses on a solicitor and own client basis) or liability whatsoever incurred by any one or more of the indemnified parties arising out of or in any way connected with the provision of inhome computer support services at the site.
Tech2Home will observe the provisions of the Privacy Act 1988 (Cth) ("Privacy Act") and not collect, use or disclose Personal Information (as that term is defined in the Privacy Act) other than in accordance with the National Privacy Principles set out in the Privacy Act. Subject to law, Tech2Home makes no representation and gives no warranty in relation to any supply of services by Tech2Home to you. These terms and conditions are subject to change at any time and can be accessed at www.tech2home.com.au