If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).
Buy online & pick up in store free
Avoid shipping charges and pick up your order quickly and easily from your local Harvey Norman store. Simply buy online, select the Free pick up in store option and head to your nearest store to pick up your order (excludes Big Buys).
Over 180 stores nationwide
We have over 180 locations across Australia offering you a great, local shopping experience. Visit your local store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your purchase. Find your nearest store