Terms and conditions

This website is owned by, and content is published by Generic Publications Pty Limited A.C.N. 104 215 ("The Publisher"). You must not access, browse or use this website unless you agree to be bound by the terms and conditions set out below. If you do not agree to these terms and conditions, you must not use this website. For an explanation of the practices and policies of The Publisher relating to the collection, use, and storage of information of users of this website, users should refer to the Privacy Policy and Disclosure Statement of The Publisher on this website.

The information contained on this website is intended for general information only and should not be considered to be complete or definitive. The Publisher does not make any offer to sell goods or services at, by or through this website. Information on this website may contain technical inaccuracies or typographical errors. The Publisher accepts no responsibility regarding the accuracy of information that is provided by The Publisher on this website and use of such information is at your own risk. The Publisher reserves the right to make changes at any time, without notice, to any element of the website. All content and functionality on this website is provided "as is" and without warranties of any kind by The Publisher, express or implied. This website contains links to sites maintained by other organisations, and The Publisher does not take any responsibility for the content or functionality of those sites. You should take appropriate action to ensure that your access to, and use of this website and other sites is protected against, and free from viruses, worms, trojan horses and other harmful and destructive material.

The Publisher does not want to receive confidential or proprietary information from you through this website. All information or material sent to The Publisher will be deemed not to be confidential. You grant The Publisher an unrestricted irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute that information or material, for any purpose.

The Publisher will not be liable to any party for any direct, indirect, special or other consequential damages arising out of any use of this website, or any other hyperlinked website, and including, but without limitation, loss of profits, interruption of business, loss of data on your information handling system or otherwise, even if The Publisher has been expressly advised of the possibility of such damages. The Publisher provides no representations or warranties, express or implied, including any implied warranties of fitness for a particular purpose, merchantability or otherwise in relation to any information provided by The Publisher on this website.

If The Publisher breaches any term, condition or warranty which is implied by law and cannot lawfully be excluded, the liability of The Publisher for a breach of the applicable term, condition or warranty is limited to, at the election of The Publisher:

1. the resupply of the relevant advice, service, recommendation or information; or
2. the payment to you of the cost of having the relevant advice, service, recommendation or information supplied again.

You authorise The Publisher to collect, store, disclose and share information about you with all or any one or more of the following:

for the purpose of:

1. Harvey Norman Holdings Limited ABN 54 003 237 545 ("Holdings");
2. each subsidiary of Holdings; and
3. each entity which has been granted a franchise by a subsidiary of Holdings ("Franchisee");
4. providing marketing information to you about products and services of any Franchisee carrying on business at the Harvey Norman complex at Auburn, NSW or elsewhere ("Harvey Norman Franchisees"); and
5. monitoring the quality and standard of service provided to you or other consumers by Franchisees.

The Publisher does not act as agent for, and does not provide services to, any Franchisee.

The Publisher may at any time revise these terms and conditions by updating this website. By using this website you agree to be bound by all revisions and you should therefore periodically visit this page to determine the then current terms which govern your relationship with The Publisher.

This agreement is governed by and construed in accordance with the laws of New South Wales. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of this agreement, which will continue in full force and effect.

Harvey Norman Holdings Limited ABN 54 003 237 545, each subsidiary of Holdings and each entity which has been granted a franchise by a subsidiary of Holdings ("Harvey Norman") is subject to the National Privacy Principles in the Privacy Act 1988. This Privacy Policy and Disclosure Statement explains how Harvey Norman collects and protects the privacy of personal information about you collected by Harvey Norman or provided by you to Harvey Norman via our Franchised stores.

This Privacy Policy and Disclosure Statement does not apply in relation to acts and practices of Harvey Norman which relate directly to the employee records of present and former employees of Harvey Norman.

Harvey Norman collects personal information for some or all of the following purposes:

• to maintain warranties
• to satisfy legislative requirements
• to deliver products or services to you
• to complete other transactions with you or on your behalf
• to better understand your requirements and preferences
• to improve our service
• to provide offers that are of greater interest or benefit to you

If you do not provide any information requested, Harvey Norman or one or more of the Harvey Norman Franchisees may not be able to either provide you with information about products or services of Harvey Norman Franchisees or to fulfil one or more other purposes of collection of your personal information.

Harvey Norman will use and disclose personal information for the primary purpose for which the personal information was collected or for purposes related to or ancillary to that primary purpose. Harvey Norman may from time to time engage third party contractors to carry out work for Harvey Norman. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by Harvey Norman to the contractor.

You must not provide personal information to Harvey Norman about another person,
unless that person has authorised Harvey Norman, through you, to collect, use and disclose personal information about that person for the purposes described in this Privacy Policy and Disclosure Statement.

Sharing Information

Harvey Norman may disclose personal information upon the basis that the purpose is for which that information was originally collected by Harvey Norman.

Harvey Norman will, on request, provide you with access to personal information held by Harvey Norman about you, subject to any limitations or exceptions in the Privacy Act.
Harvey Norman will deal with requests for access within a reasonable time. You must pay Harvey Norman for reasonable costs incurred by Harvey Norman in providing you with access.

If Harvey Norman refuses to provide you with access to personal information about you, Harvey Norman will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.

Harvey Norman will take reasonable steps to ensure that your personal information is up-to-date when collected or used by Harvey Norman. If any personal information held by Harvey Norman about you is incorrect, you should contact Harvey Norman immediately, so that Harvey Norman can take reasonable steps to correct incorrect information about you.

Harvey Norman protects your personal information from misuse and unauthorised disclosure.

Personal information about you may be stored in hard copy or electronically in data information storage systems of Harvey Norman.

Harvey Norman maintains physical security, as well as network and computer security over paper and electronic data information storage systems.

Harvey Norman will not transfer your personal information to foreign countries without your express or implied consent.

You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting the Harvey Norman Privacy Officer:

If you would like to provide us with customer feedback, please contact the Harvey Norman Customer Liaison Officer:

Publisher will respond to your query or complaint in a reasonable time.

© Generic Publications Pty Limited A.C.N. 104 215 241. All rights reserved.
No part of this site may be reproduced in any manner without express written permission of Publisher.

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