Philips Series 9000 Prestige Wet & Dry Electric Shaver with SkinIQ TechnologySP9810/19 8710103974628
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90 Day Money Back Guarantee
Experience an incredibly smooth and close shave - even on 7-day beards, with the Philips Series 9000 Prestige Wet & Dry Electric Shaver with SkinIQ Technology, the shaver senses and adapts to you for the shaving experience you always desired.
Sense and Simplicity
Extra Strong Blades
The Philips Series 9000 Prestige Shaver offers up to 150,000 cutting actions per minute to deliver extremely close results at skin level. Hardened with nano particles, the self-sharpening blades have extra strong and long lasting sharp edges for ultimate closeness.
Perfect Blade Position
The Philips Series 9000 Prestige Wet & Dry Electric Shaver’s high-precision suspension system ensures the perfect blade position, so that every cut is performed at maximum precision, avoiding discomfort and unwanted pulling.
High Speed Efficiency
Efficient and versatile, the Philips shaver’s Top-spin digital motor digital motor offers a high turning power. This ensures maximum efficiency for a precise shave no matter the facial contour or hair density.
Finish your day-to-day look with the shaver's skin-friendly SmartClick precision trimmer. Quick and easy to use, the trimmer is ideal for maintaining a well-groomed look for your sideburns and mustache.
Clean the shaver thoroughly under the tap, thanks to its specially-designed inner chamber. Simply open the shaver head and rinse both sides with running water to get it perfectly clean.
What's In The Box?
- 1x Shaver
- 1x Precision Trimmer
- 1x Travel Pouch
|Product Type||Mens Shavers|
|Battery Life||up to 60 minutes|
|Power Source||Lithium Ion Battery|
|Charge Time (hrs)||1|
|Manufacturers Express Warranty (months)||24|
If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then you can:
- Return it to your local Harvey Norman store to initiate an inspection / service call.
- If it is a downloadable product (software or e-Gift Card) please Contact Us at Harvey Norman Online.
- Please Note: Customer Direct products cannot be returned at Harvey Norman franchised stores. For all Customer Direct purchases, please Contact Us at Harvey Norman Online.
With Product Care you can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product Care® brings you:
Product Care Replacement Plans are available on selected products. If, during the Product Care Term, Your Product fails to operate as a result of an Eligible Fault, We will provide a one-off replacement of Your Product.
Product Care Coffee Plans are available for selected coffee machine products. If, during the Product Care Term, Your Product fails to operate as a result of a First Eligible Fault, We will repair Your Product.
If, during the Product Care term, after the occurrence and repair of the First Eligible Fault, Your Product fails to operate due to another Eligible Fault, We will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, repair or replacement process under Your Product Care is a convenient experience. Whether You are experiencing a product fault or needing toll free technical assistance. Our team is here to provide support every step of the way.
Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
There are exclusions and limitations to Product Care. This section should always be read in conjunction with the Terms and Conditions for Product Care® Coffee and Replacement (Electrical).
Learn more about Product Care®.
Either complete the details below or chat to a staff member online.
90 Day Money Back Guarantee
Terms and Conditions
The promotion commences at 9.00am AEST 1 July 2021 and ends at 11.59pm AEDT on 31 December 2021.
PHILIPS 90 DAY MONEY BACK GUARANTEE (AUSTRALIA)
reference into these Terms and Conditions (available at https://www.philips.com.au/a-w/privacynotice.html), and the Claim form (“Claim Form”) contain the entire understanding and agreement
between the Promoter and the Claimant in relation to the Philips 90 Day Money Back Guarantee
(“Promotion”). Entry into the Promotion is deemed to be an acceptance of these Terms and
Conditions. Claim not valid in conjunction with any other offer (to the extent permitted by law).
2. To be eligible to claim a refund, individuals must have purchased an eligible Philips product listed
below (“Eligible Products”) from an Australian retail store, online store or dental practice between
9.00am AEST 1 July 2021 and 11.59pm AEDT on 31 December 2021 (“Purchase Period”). All Claim
Forms must be received by 11.59pm AEST 30 April 2022.
3. The Philips 90 Day Money Back Guarantee is valid for 90 days from the date of purchase, as specified on the purchase receipt.
Who Can Participate
4. Promotion is only open to individuals who are Australian residents 18 years and above (“Claimant”)
who submit a valid claim in accordance with these Terms and Conditions (“Claim”). Corporations,
companies, body corporate bodies, groups, organisations and any other corporate bodies and non-corporate bodies are not eligible to participate.
5. Employees and the immediate families of the Promoter and of Promoter’s retail partners and
agencies associated with this Promotion are ineligible to participate in the Promotion. Immediate
family means any of the following: spouse, de-facto spouse, child, step-child (whether natural or
by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew,
brother, sister, step-brother, step-sister or first cousin.
6. The Philips 90 Day Money Back Guarantee is only valid for purchases of the following product
a) Male Shavers: Series 3000, Series 5000, Series 6000, Series 7000, Series 9000;
b) Beard Trimmers: Series 5000, Series 7000, Series 9000;
c) Hair Clippers: Series 5000, Series 9000;
d) Multi-Groomers: Series 5000, Series 7000;
e) Body Groomers: Series 7000;
f) Female Hair Removal: Lumea IPL, Series 8000 Epilators;
g) Electric Toothbrushes: ProtectiveClean Bundle Packs, DiamondClean Bundle Packs, Elite+, Sonicare for Kids, 2 Series, HealthyWhite+, ProtectiveClean, ExpertClean, DiamondClean, Series 9900 Prestige; and
h) Inter Dental: AirFloss Ultra, Power Flosser
7. Philips accessories are excluded from this Promotion.
8. For the removal of doubt, internet sales via auction sites like eBay or similar and trade seconds products are excluded from this offer. Any product purchased using loyalty reward points such as Qantas Frequent Flyer, Flybuys or similar are not eligible for a refund.
9. To be eligible to claim for a refund, Claimants must undertake the following steps:
a) Trial the Eligible Product for at least 30 days from date of purchase, but no more than 90 days;
b) If the customer is not completely satisfied by the performance of the Eligible Product, the customer must:
i. Download a Money Back Guarantee Claim Form from www.philips.com.au/promotions;
ii. Obtain a Return Authorisation Number by calling a customer service representative during business hours on (02) 9912 4490; the Return Authorisation Number must be obtained within 90 days from date of purchase of the Eligible Product and then customers have a further 30 days to return the Eligible Product. Refunds will only be valid if the Eligible Product is received by the Promoter within these time periods.
c) Complete the Money Back Guarantee Claim Form, inputting the Return Authorisation Number; and
d) Return the Eligible Product (in its original packaging) along with the fully completed Money
Back Guarantee Claim Form and the original purchase receipt within the time period in Clause
7(b), to Net Response: Philips 90 Day Money Back Guarantee, PO Box 6422, Norwest NSW
2153. Incomplete, indecipherable or illegible claims will be deemed invalid.
10. Claimants must retain their original purchase receipt and the Eligible Product packaging as proof
of purchase and for the purposes of submitting a Claim. Failure to produce the proof of purchase
when requested may, in the absolute discretion of the Promoter, result in invalidation of a
Claimant’s Claim and forfeiture of any right to a refund. The purchase receipt must clearly specify the retailer of purchase and that the purchase was made during the Purchase Period but prior to submitting a Claim.
11. The Promoter reserves the right, at any time, to verify the validity of Claims and Claimants (including a Claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any Claimant who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the offer. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
12. Refunds will only be issued once the Promoter receives:
a) the Eligible Product (in its original packaging);
b) the original purchase receipt; and
c) the completed Money Back Guarantee Claim Form inclusive of the Return Authorisation
13. Refunds will be issued by EFT (Electronic Funds Transfer). Claimants must ensure that all personal details provided are correct. Claimants are responsible for providing full and accurate bank account details including their full and accurate name. The Promoter will not be responsible for a banking institution rejecting an EFT payment, or any costs associated with locating any lost monies.
14. Please allow approximately 3 – 4 weeks from the time the Promoter takes receipt of the Claimant’s Claim Form for payment of the refund amount to be made.
15. The refund amount cannot be transferred, exchanged for any other product, or claimed at point of purchase.
Customer to Pay for Postage Costs
16. Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and
will not be refunded. Whilst it is not required, the Promoter suggests the Claimant use registered
Changes to Offer
17. If this Claim is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Claimant; or (b) to modify, suspend, terminate or cancel the offer, as appropriate.
18. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws
in the State and Territories of Australia. Except for any liability that cannot be excluded by law, the Promoter and the Claimant excludes all liability for indirect, special or consequential, loss or damages (including loss of opportunity), arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) Claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; and
(d) any tax liability incurred by a Claimant.
19. To the extent permitted by law, the Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or Claim Form to be received by the Promoter on account of technical problems or traffic congestion on the Internet or at any Website, or any combination thereof, including any injury or damage to the Claimant’s or any other person’s computer related to or resulting from participation or downloading any materials in connection with this Promotion.
20. Any costs incurred by the Claimant associated with claiming the Promotion, including accessing the Philips’ website, telephone enquiries in relation to the Promotion, and mailing the Claim Form are the sole responsibility of the Claimant.
Policy website. Each Claim Form becomes the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI overseas. By participating in this Promotion, individuals consent to the overseas transfer.
22. The Promoter is Philips Saeco Australia Pty Ltd (ABN 87 124 670 917) of 65 Epping Rd, North Ryde, NSW 2113 (“Promoter”). Claims will be processed by Net Response (ABN 61 074 595 887) of PO Box 6422, Norwest NSW 2153.
For more information about this Promotion, call 02 9912 4490; or visit www.philips.com.au/promotions.