Scam Alert

Scam Warning - Be Aware, Be Alert!

Harvey Norman Online advises all customers to be aware of the increase in scams which fraudulently use the Harvey Norman brand to trick unsuspecting customers into sharing their personal and/or financial details.

Designed to mimic Harvey Norman branded communications, scams may take on the form of company emails, SMS notifications, social media posts or phone calls.

Be on the alert at all times and remember that Harvey Norman will never request your personal or banking details - such as your account or credit card details or password - in unsolicited communications.

Recent/Common Examples of Scam Activity

Make a Report - Help Protect Others

If you receive any suspicious communications purporting to be from Harvey Norman, you can chat online with the Harvey Norman Live Chat team anytime between 7am-11pm (AEST), Monday - Sunday. To get in touch, look for our ‘Chat Now’ icon at the bottom right of the website. Alternatively, you a can email the team at OnlineOrders@au.harveynorman.com

The ACCC (Australian Competition and Consumer Commission) runs Scamwatch to monitor trends and educate consumers on recognising, avoiding and reporting scam activity. You can play a part in informing Australians about recent scams by reporting a scam to the ACCC.

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