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Alternative Pick-up Request

Need to change the person you nominated to collect your purchase? No worries! Simply click ‘Request Change’ below to submit the details of your alternate pick-up person.

The person collecting your purchase will be required to present the following at the selected Harvey Norman franchised store:

  • Their valid photo ID
  • The order confirmation number from Harvey Norman Online - the 10-digit number shown at the top of your ‘Order Confirmation’ email

Request change