Optus Terms and Conditions


Harvey Norman Gift Card Offers:


FAIR GO POLICY APPLIES

$65 & $45 12 & 24 month SIM Only Plans:

New services only. Excludes TechFund and Fleet customers. Cancellation fees apply.


$65 and $45 SIM Only plans with Gift Card Offer:

Customers who sign up to a new $45 My Plan Plus 12 or 24 month SIM only plan or a $65 My Plan Plus 12 or 24 month SIM only plan online at www.harveynorman.com.au or in-store at Harvey Norman will be eligible to receive a Harvey Norman gift card upon successful service activation of the plan. Type of gift card, value of gift card and offer period is as outlined in the table below. Limit of one gift card per eligible plan, max 5 per account. Online offer not available to SMB, TechFund and Fleet customers. In-store offer not available to TechFund and Fleet customers. For customers signing up in-store, a physical gift card will be provided at point-of-sale. For customers signing up online, they will receive an Optus SIM card via post within 1-5 business days of their online order being approved (which can take up to 2 business days). Once the customer has activated their SIM, they will receive their e-Gift Card via SMS within 4 business days of activation to the mobile number provided during the purchasing journey. These offers are not available with any other offers, unless specified. Plan cancellation fees apply. Recontracts and rate plan changes are excluded. Gift card can be used at Harvey Norman, Domayne and Joyce Mayne and expires 36 months from date of issue. For full gift card terms and conditions visit: https://www.harveynorman.com.au/gift-cards-terms-and-conditions


Plan name Harvey Norman gift card value Offer period
$45 12 month SIM Only plan $100 Available until withdrawn
$45 24 month SIM Only plan $200 Available until withdrawn
$65 12 month SIM Only plan $400 Available until withdrawn
$65 24 month SIM Only plan $500 Available until withdrawn

Read Critical Information Summary for $45 12 month SIM Only plan
Read Critical Information Summary for $45 24 month SIM Only plan
Read Critical Information Summary for $65 12 month SIM Only plan
Read Critical Information Summary for $65 24 month SIM Only plan

For Customer Terms for all plans and offers prior to 27th October 2019, please visit https://www.optus.com.au/about/legal

COMPATIBILITY:

If you bring your own device, make sure it’s not locked to other networks and is compatible with the Optus network: 3G (UMTS 900MHz/2100MHz) and/or 4G Plus (FDD LTE 700 / 1800 / 2100 / 2600 /TD LTE 2300 MHz). Coverage availability will vary depending on your device compatibility and location. Refer to your device user guide for specifications.

OPTUS COVERAGE:

With 3G devices, you can access Optus’ 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access Optus 3G network plus some or all of Optus’ 4G Plus network. Optus’ 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.

ADDITIONAL DATA:

If you use more than 150GB on a single billing account Optus may continue to charge you at the same rates or restrict your data use until next billing period.

Gift Card Terms

Gift card offer is available in Harvey Norman, Domayne and Joyce Mayne stores with purchase of selected My Plan Plus SIM Only Plans for 12 or 24 months during the offer period. Limit of one gift card per eligible plan. Gift card available from 3rd August until withdrawn. Gift card cannot be used with any other gift card offers. Gift cards will expire 3 years from activation. Gift card can be used at Harvey Norman, Domayne and Joyce Mayne stores (in-store and online).


FAIR GO POLICY APPLIES

$35 Mobile Broadband Data Plan for 24 months with Gift Card Offer:

Offer available until withdrawn. Customers who sign up to a new 24 month $35 30GB Optus Data Plan will be eligible to receive a $400 Harvey Norman gift card. Limit of one gift card per eligible plan, max 5 per account. Not available to Tech Fund and Fleet customers. Not available with any other offers. Plan cancellation fees apply. Recontracts, rate plan changes and devices taken out on a repayment plan are excluded from this offer. Gift card can be used at Harvey Norman, Domayne and Joyce Mayne. Gift card expires 36 months from date of issue. For gift card terms and conditions visit https://www.harveynorman.com.au/gift-cards-terms-and-conditions.

Read Critical Information for 24 month plan

Gift Card Terms

Gift card offer is available in Harvey Norman, Domayne and Joyce Mayne stores with purchase of $35 Mobile Broadband Data Plan for 24 months during the offer period. Limit of one gift card per eligible plan. Gift card available from 8th May 2020 until offer withdrawn. Gift card cannot be used with any other gifts card offers. Gift cards will expire 3 years from activation. Gift card can be used at Harvey Norman, Domayne and Joyce Mayne stores (in-store and online).




FAIR GO POLICY APPLIES

$35 Mobile Broadband Data Plan for 12 months with Gift Card Offer:

Offer available until withdrawn. Customers who sign up to a new 12 month $35 30GB Optus Data Plan in store at Harvey Norman, Domayne or Joyce Mayne will be eligible to receive a $200 Harvey Norman gift card. Limit of one gift card per eligible plan, max 5 per account. Not available to Tech Fund and Fleet customers. Not available with any other offers. Plan cancellation fees apply. Recontracts, rate plan changes and devices taken out on a repayment plan are excluded from this offer. Gift card can be used at Harvey Norman, Domayne and Joyce Mayne. Gift card expires 36 months from date of issue. For full gift card terms and conditions visit https://www.harveynorman.com.au/gift-cards-terms-and-conditions.

Read Critical Information for 12 month plan

Gift Card Terms

Gift card offer is available in Harvey Norman, Domayne and Joyce Mayne stores with purchase of $35 Mobile Broadband Data Plan for 12 months during the offer period. Limit of one gift card per eligible plan. Gift card available from 8th May 2020 until offer withdrawn. Gift card cannot be used with any other gifts card offers. Gift cards will expire 3 years from activation. Gift card can be used at Harvey Norman, Domayne and Joyce Mayne stores (in-store and online).




FAIR GO POLICY APPLIES

Samsung Galaxy S21, S21+ or S21 Ultra 5G device Offer (In store only):

Customers who sign up to a new Optus $65 or $85 My Plan Plus 24 month SIM only plan in store at Harvey Norman, Domayne or Joyce Mayne during the offer period will also be eligible to purchase an Samsung Galaxy S21, S21+ or S21 Ultra 5G device with a device discount applied upfront to the cost of the device at point-of-sale. Device must be purchased at the same time the plan is taken out. Limit of 1 per plan, max 5 per account. Not available to TechFund and Fleet customers. This offer is not available with any other offers, unless specified. Min plan cost $1,560 (for the $64/24 month plan) or $2,040 (for the $85/24 month plan) over 24 months. Plan cancellation fees apply. 5G is rolling out in selected areas (excluding NT & TAS), check coverage in your area at optus.com.au/coverage. Optus Fair Go policy applies. Recontracts and rate plan changes are excluded. Offer available in store only until 28 February 2021.

Read Critical Information for $65 24 month SIM only plan
Read Critical Information for $85 24 month SIM only plan



FAIR GO POLICY APPLIES

Samsung Galaxy Z Fold2 5G and Samsung Galaxy Z Flip 5G (in store only):

Customers who sign up to a new Optus $65 My Plan Plus 24 month SIM only plan in store at Harvey Norman, Domayne or Joyce Mayne during the offer period will also be eligible to purchase either a Samsung Galaxy Fold 5G (256GB) or a Samsung Galaxy Z Flip 5G (256GB) with a device discount applied upfront to the cost of the device at point-of-sale. Device must be purchased at the same time the plan is taken out. Limit of 1 per plan, max 5 per account. Not available to Optus TechFund and Fleet customers. This offer is not available with any other offers, unless specified. Min total plan cost is $1,560 over 24 months (excluding device). Plan cancellation fees apply. 5G is rolling out in selected areas (excluding NT & TAS), check coverage in your area at optus.com.au/coverage. Recontracts and rate plan changes are excluded. Offer available in store only until 28 February 2021.

Read Critical Information for $65 24 month SIM only plan



FAIR GO POLICY APPLIES

iPhone XR 64GB (in store only):

Customers who sign up to a new Optus $65 My Plan Plus 24 month SIM only plan in store at Harvey Norman, Domayne or Joyce Mayne during the offer period will also be eligible to take out a iPhone XR (64GB) and receive a device discount of $699 ($0 outright). Device must be taken at the same time the plan is taken out. Limit of 1 per plan, max 5 per account. Not available to Optus TechFund and Fleet customers. This offer is not available with any other offers, unless specified. Min total plan cost is $1,560 over 24 months. Plan cancellation fees apply. Recontracts and rate plan changes are excluded. Offer available in store only until 31 March 2021.

Read Critical Information for $65 24 month SIM only plan



FAIR GO POLICY APPLIES

iPhone 12 Offer (in store only):

Customers who sign up to a new Optus $85 My Plan Plus 24 month SIM only plan in store at Harvey Norman, Domayne or Joyce Mayne during the offer period will also be eligible to purchase an iPhone 12 device with a $900 device discount applied upfront to the cost of the device at point-of-sale. Device must be purchased at the same time the plan is taken out. Limit of 1 per plan, max 5 per account. Not available to TechFund and Fleet customers. This offer is not available with any other offers, unless specified. Min plan cost $2,040 over 24 months. Plan cancellation fees apply. Recontracts and rate plan changes are excluded. Offer available in store only until 1 March 2021.

Read Critical Information for $85 24 month SIM only plan



FAIR GO POLICY APPLIES

Huawei Mate 20 Pro 128GB for $0 + Huawei Watch GT Active Gift With Purchase Offer (in store only):

Offer available until stocks last. Not available with any other offers. Customers who sign up to a new $65 My Plan Plus 24-month SIM only plan (min cost $1,560) in store at Harvey Norman, Domayne or Joyce Mayne will be eligible to receive the Huawei Mate 20 Pro 128GB in Midnight Blue for $0 outright and a bonus Huawei Watch GT Active (46mm) in Orange. Max 5 offers per customer. Excludes rate plan change, recontracting, TechFund and Fleet customers. Plan cancellation fees apply.




FAIR GO POLICY APPLIES

$0 Huawei Nova 3i 128GB – Purple with $45 My Plan Plus SIM Only plan Offer (in store only):

Offer available until withdrawn. While stocks last. New services only. Excludes recontracts, rate plan changes, TechFund and Fleet customers. Available in store only at Harvey Norman, Domayne and Joyce Mayne. Approved customers who sign up to a new Optus $45 My Plan Plus 12 month SIM Only plan (min cost $540 over 12 months) during the offer period will be eligible to receive the Huawei nova 3i 128GB in Purple for $0. This offer is not available with any other offers. Limit of 1 device per plan. Plan cancellation fees apply. Click here for the Critical Information Summary.




FAIR GO POLICY APPLIES

Beats Headphones Gift With Purchase Offer (in store only):

Offer available until stocks last. Customers who (a) purchase an Apple mobile device outright in store at Harvey Norman, Domayne or Joyce Mayne and, at the same time, (b) sign up to a new $65 My Plan Plus 24-month SIM only plan (min cost $1,560), $45 My Plan Plus 24-month SIM only plan (min cost $1,080) or $45 My Plan Plus 12-month SIM only plan (min cost $540), will be eligible to receive a bonus Beats Solo3 Wireless Headphones in Matte Black. Offer excludes Apple tablets and watches. Max 5 per customer. Not available with any other offers, unless specified. Excludes recontracts, rate plan changes, TechFund and Fleet customers. Plan cancellation fees apply.



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